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If for any reason you are not satisfied with your purchase, you may return it within 10 days to BRBV or bigrocksbyvicki.com. Or you may exchange it within 30 days of purchase at bigrocksbyvicki.com. Custom designed or special order jewelry and items engraved with personalized information cannot be returned or exchanged.

Please contact us to discuss an exchange or return.  Items must be mailed back in secure packaging with tracking and insurance.